Sep 16, 2022 “When will my pizza's delivery arrive?” “Why my pizza arrived cold?” ... These are a few of many popular "riddles", asked by numerous hungry folks, mostly towards ones' self, or the pizzeria's customer service representative via chat. I was given the privilege to R&D a pizzeria's customer service chatbot, along with Ana Friberg , as part of "Practical Artificial Intelligence & Natural Language Processing" course, lectured by Shachar Grembek and Yair Liberzon . Meet "Pizza Papa" Customer Service Chatbot – a sweet chatbot which detects and handles customer "riddles" such as deliveries, complains, etc. Fun reading! π (Hopefully your delivery arrived by now) See how it practically done below: